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春暖花开季 天高任鸟飞

Spring is Upon Us, Are You Ready to Soar Again?

· Past events

2020年的开始是艰难的,在我们奋力应对因冠状病毒爆发而带来的新常态时,我们的生活也在受到巨大影响。
但是,贯彻为新年定下的计划还不算太晚——也许是学习了一门新的编程语言,也许迈出了自己创业的第一步,或者是为自己的职业转变做好了准备,这一年才刚刚开始,我们要努力超越自己,重新让生活走上正轨。
在每一次危机中,都创造了新的机会。澳新成都技术总监、科技女性顾问林云美(Mayda Lim)在以赋能女性为主题的3月接受了我们的在线采访。

Mayda拥有超过20年的工作经验,领导亚洲多个行业的IT服务管理和数字转型项目,她也是多元化和女性进入科技领域的坚定倡导者。继续读下去,从这位有成就的女性领导者身上获得关于职业发展、颠覆性科技的灵感,以及在STEM中找到自己的激情。

The year 2020 started rough. All of us around the world experienced major disruptions to our lives as we scrambled to cope with the enormity of the coronavirus pandemic. 
But it's still not too late to follow through on those new year resolutions – may it be learning a new programming language, taking the first step in starting your own business or preparing yourself for a career change, the year is still young and it's up to you to rise above the current circumstances and get back on track.
"In every crisis, there are new opportunities created. You just have to be brave and take the first step." Mayda Lim, Head of Technology at ANZ Chengdu and Advisor to Ladies Who Tech told us in an online interview as we commemorated Women's History Month in March.
Mayda has more than 20 years of experience leading IT service management and digital transformation projects across multiple industries in Asia. Read on to take inspiration from this accomplished female leader – who is also a strong advocate of diversity and inclusion of women in technology – on career growth, disruptive technologies and finding one's passion in STEM. 

热衷于科技的初心 DEVELOPING A PASSION IN TECH
Mayda不是天生的科技工作者——事实上,她在学校最喜欢的科目是历史,她的第一份工作是物流。到了大学选专业的时候,她出于现实原因选择了科技相关专业。回顾过去,她称自己的决定是“一个美丽的错误”。“当时,我知道科技是任何行业的基础,因此,我在整个学位期间培养了对科技的热情。”
“坦白地说,当我开始学习C语言时,我想放弃,”她在解释为什么她一开始认为自己的选择是个错误时说。“除了专业上的艰苦课程,学习环境的变化也造成了语言问题。我是马来西亚华人,在家会说中文,后来我不得不在学校学马来语,再后来我需要在工作环境里里学习英语,这很有挑战性。”
“但中国有句老话,‘光脚的不怕穿鞋的’,一个没有什么可失去的人不会害怕做出选择。当时我已经远离自己的舒适区,所以我别无选择,只能继续我已经开始的工作。经过多年的工作,我逐渐对软件技术产生了浓厚的兴趣。”
“很多时候你只需要告诉自己要勇敢尝试,你只有在尝试之后才能知道这是不是最好的选择。”她说。

Mayda wasn't born a techie – in fact, her favourite subject in school was history and her first job was in logistics. When it was time to pick a major in university, she opted for technology out of practical reasons. Looking back, she called her decision "a beautiful mistake."
"At the time, I knew that technology is an essential building block of any industry. So, I developed a passion for technology knowledge throughout my degree," Mayda told Ladies Who Tech.
"Frankly, when I started to learn C programming language , I wanted to give up," she said, on explaining why she thought her choice was a mistake in the beginning. "In addition to the tough courses in my major, the changes in my learning environment created language problems. I'm Chinese Malaysian and spoke Chinese at home. Then I had to learn Bahasa Malaysia in school. Later, I had to pick up English during my colleague years – it was quite challenging.”

"But as an old Chinese saying goes, 'Those who are barefoot won't be afraid to put shoes on'. A person who doesn't have anything to lose won't be afraid to make a choice. I was already far away from my comfort zone at the time, so I had no choice but to follow through on what I've started. Gradually, I developed a deep interest in software technology following years of working in the field,” Mayda said. 
"A lot of times you just have to tell yourself to be brave and try. You'll only know if it's the best choice after you try," she said.

职业发展之路 MAKING A CAREER CHANGE
毕业后,Mayda在2000年的科技泡沫中找到了在一家物流公司的第一份工作,并在那里待了六年。
“这项工作与科技无关,但它为我的职业生涯奠定了坚实的基础。当时,软件和计算机在企业中的应用并不广泛。不过,我参与了几个IT服务解决方案项目,并意识到STEM理念对个人和公司的发展有着深远的影响。”
在新兴趣的启发下,她将自己培养成为IT服务管理的行业专家,并参与了大型项目,从而走上了企业技术服务的职业道路。
“任何人都可以让自己的职业转型成功。”Mayda说:“你只需要灵活变通,充分利用过去的经验。”
“例如,我们团队中的一位用户体验工程师是大学英语专业的一名教师。她决定改变职业,成为一名自学成才的开发人员。同时,她在英语专业和工作期间所学到的技能和知识是高度可转移的,对她到新的岗位上工作有很大帮助。所以,当你决定转行或继续深造时,最重要的是知道你的兴趣所在。”
她还建议那些正在考虑职业转型的人报名参加一个导师计划,或者与你感兴趣行业中的高级职位人士交谈。事实上,根据Mayda的说法,最好有不止一个导师。
“有不止一位导师可以指导你解决不同的问题,并就你面临的每一个选择的利弊提供建议。”她说:“尽可能多地向他们学习,但最终,做出决定的人是你自己。”

Following graduation, Mayda landed her first job in operations in a logistics company amid the tech bubble in 2000 and stayed there for six years.
"The job had very little to do with tech – but it gave me a solid foundation for my career. At the time, software and computers weren't widely used in enterprises. However, I did come across several IT service solutions projects and realized that the STEM mindset has profound impact on the development of individuals and companies," she said.
Inspired by her newfound interest, she trained herself in becoming a subject matter expert on IT service management and participated in large-scale projects, thus embarking on her career path of enterprise technical services.
"Anyone can make their career transformation a success. You just have to be flexible and make the best out of your past experiences," Mayda said. 
"For example, one of our UX engineers on our team was an English major in university and a teacher. She decided to make a career change and became a self-taught developer. At the same time, the skills and knowledge she learned as an English major and during her work were highly transferable and greatly helped her in her new role. So, when you decide on changing careers or furthering your education, it's most important to know where your interest lies," she said. 
She also recommended those considering a career transformation to sign up for a mentorship program or talk to people in senior positions in the industry you're interested in. In fact, it's even better to have more than one mentor, according to Mayda.
"Having more than one mentor can guide you in tackling different questions you may have, and provide advice on the pros and cons of each option you're facing. Learn as much as you can from them – but in the end, you're going to have to make your own decision," she said.

希望更多女性进入STEM领域 ON ENCOURAGING WOMEN TO ENTER STEM CAREERS
Mayda说:“当我们考虑对STEM课程的兴趣时,很多时候并不是那么直接。”
以她自己的女儿为例,Mayda给她报名了一门机器人学课程,这个六岁的孩子对这个课程完全不感兴趣,也不明白为什么她要学习编码。
“然而,在课程的最后一天,我女儿的态度改变了。她太激动了。她自豪地对我说:‘妈妈,我现在可以编程机器人移动香蕉了!’”Mayda回忆道。
“这对我女儿来说是一个开悟的时刻——她意识到自己能够通过编码产生影响,并意识到自己现在有能力创造变革。”
“因此,这不仅仅是一个简单的问题,问自己是否喜欢科学、技术、工程或数学,或者强迫自己选修一门课程。相反,它感受到的是创造和赋能,理解这些科技应用对我们日常生活的影响。这是激发你对STEM的兴趣和培养你激情的最好方法。”
“我还想对每一个女孩和女士说,你不是唯一一个踏上这段旅程的人。我们中有很多人在这条道路上表现出色,你也可以!天高任鸟飞!”
同时,Mayda还强调,成功的创新,人、执行力和科技这三个关键因素缺一不可。
大约四年前,Mayda和她的团队在新加坡的一所大学举办了一次创新挑战赛,澳新银行的学生和高级管理人员在那里共同努力,创造新的技术解决方案。
“团队提出的产品与传统商业模式下创建的产品有很大不同。没有进度跟踪报告,没有指导委员会成员的主观反馈,没有对安全、审计和合规性的担忧——只有纯粹的人才、精简的执行和技术本身。这是一次令人大开眼界的经历。”她说。

"When we think about our interest in STEM subjects, a lot of times it's not that straight-forward," Mayda said.
In the case of her own daughter, Mayda signed her up for a robotics course – which the six-year-old was totally uninterested in and didn't understand why she had to learn coding. 
"However, on the last day of the course, my daughter’s attitude changed. She was so excited. She said to me proudly: 'Mom, I can now program the robot to move the banana!'" Mayda recalled. 

"It was a moment of enlightenment for my daughter – she realized she was able to create impact through coding and realized she now has the power to create change," she said.
"Therefore it's not just a simple question of asking yourself if you 'like’ science, technology, engineering or math, or forcing yourself to take a course,“ she said. “Instead, it‘s feeling the sense of empowerment and understanding what kind of impact these technology applications have on our day-to-day lives. That’s the best way to spark interest and develop your passion in STEM.”

"I also want to say to every girl and woman that you’re not alone on this STEM journey. There have been many of us who have excelled on this path and you can too! The sky is wide enough for all the birds to fly," she said.
At the same time, Mayda also stressed that the three key factors – people, execution and technology – are equally important when it comes to the success of innovation.
About four years ago, Mayda and her team hosted an innovation challenge at a university in Singapore, where students and senior managers at ANZ worked together on creating new tech solutions.
"The products that the teams came up with were very different from those created under traditional business models. There were no status reports, no pushback from steering committee meetings, no concerns on security, audit and compliance – just pure talent, streamlined execution and the technology itself. It was an eye-opening experience," she said.

科技变革的本质与1+1>2 UNDERSTANDING TECH DISRUPTIONS AND 1+1>2
科技继续以不断的进步颠覆每一个行业,这将改变我们的生活和全球经济,消除它所能取代的系统或习惯。对Mayda来说,这个过程是不可避免的。
“就像一个人不断的新陈代谢,任何公司也需要保持新陈代谢,才能成长、发展,避免停滞。”
“就像Uber如何颠覆个人交通服务行业,Netflix如何颠覆视频租赁行业一样,这些创新颠覆了旧的商业模式,消除了创造新价值的限制。”
Mayda说:“不管你所处的行业是什么,如果你的公司无法克服或适应这些变化,你的系统或结构将被淘汰出局。”。
她建议,当你学习一项新技能时,要考虑的一件事是你想要创造什么样的价值。
“永远记住,1加1大于2。无论这项科技多么新颖,都必须与其他科技相结合,以实现其价值的最大化。例如,每个人都可以学习Python。但关键的考虑是要了解哪些其他科技可以与这些知识结合起来创造价值。”
Mayda解释说:“医学诊断+人工智能>2”是COVID-19爆发后出现的另一个例子。阿里巴巴开发了一个人工智能系统,可以将冠状病毒和病毒性肺炎与患者的CT扫描区分开来,准确率高达96%——诊断只需20秒。人类一般需要15分钟。”
“不要只关注某一特定技术或创新的发展,对其中的几种技术进行研究,并思考这些技术带来的机遇和能够创造的更大价值,找到解决痛点的方法,跳出常规思维,保持好奇心,勇敢一点。”

Technology continues to disrupt each sector with constant advancements that will transform our lives and the global economy, eliminating the systems or habits it replaces. To Mayda, this process is inevitable. 
"It's like regular metabolism. Just like a person, any company needs to maintain metabolism to grow, develop and avoid stagnation," she said.
Much like how Uber disrupted the personal transportation services industry or how Netflix disrupted the video rental industry, these innovations upended old business models and eliminated constraints to create new value.
"Regardless of what industry you're in, if your company can't overcome or adapt to these changes – your system or your structure will be eliminated from the game," Mayda said. 
One thing to think about when you're picking up a new skill, she advised, is the value that you want to create.
"Always remember, 1 plus 1 is greater than 2. No matter how novel the technology is, it must be combined with other technologies to maximize its value," she said. "For example, everyone can learn Python. But the key consideration is to understand what other technologies can be combined with this knowledge to create value.”
"Medicine + AI > 2" is another example that emerged from the COVID-19 outbreak, Mayda explained. Alibaba developed an AI system that can distinguish between coronavirus and viral pneumonia from patients' CT scans with 96 per cent accuracy – and the diagnosis only takes 20 seconds. Humans generally take about 15 minutes. 
"Don't just focus on the development of one particular technology or innovation – carry out research on several of such technologies and consider the opportunities and the bigger value from these technologies. Find solutions for pain points and don't be afraid to think outside of the box. Stay curious and be brave," she said.

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